Privacy Policy

Privacy Policy

Privacy Policy
We know that your privacy is important to you, so that means your privacy is important to us as well.  You can read the full details of our privacy policy below. As a quick summary:

Australian IELTS Academy (AIA) is subject to the Australian Privacy Act 1998.
This Act gives people some control over the personal information they provide to an agency and the right to know how it will be used.

We only ask for personal information that we need. If required, we will tell you what information we have recorded about you.  If you want any personal information changed or deleted, please do not hesitate to ask.

What is personal information?

Personal information includes any information or opinion about an individual whose identity is apparent or can be readily identified from the information or opinion. For further information visit the Office of the Privacy Commissioner website.

What information do we collect automatically?

  • The date and time
  • The pages accessed
  • The documents downloaded
  • The previous site visited
  • The type of browser used
We can only identify you personally if you give us this information voluntarily.
We do not use cookies on our Web site.

Is data stored in a secure way?

AIA website has security measures in place to protect against loss, misuse and alteration of information under our control. However, no system is 100% secure. We meet legislative requirements and follow industry best practice to ensure the security of the website. AIA only uses contractors for the purposes of electronic storage if those contractors have agreed to comply with AIA privacy requirements.

If you do not wish to use the Internet, you can contact AIA by telephone, fax or mail.

We do not know your e-mail address unless you give it to us. We will only record your e-mail address if you send us a message. We will use it only for the purpose for which you have provided it. We will not disclose it without your consent.

If you have given us your e-mail address, but do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address.

How we use this information
We use this information to improve the content of our Web site and analyse what pages people visit, and (if you subscribe to our e-mail newsletters) to keep in touch with you about updates to our Web site. If you use our services, we also use your information to customise the content of our Web site for you.

If you supply us with your e-mail address or postal address when requesting a service, we might send you information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by sending us e-mail at the above address or writing to us at the above address.

If you supply your telephone number when ordering a product or service, we will only use it with respect to that order.

Who has access to your information?
We use this information internally and share it with other people or organisations who need to know it as part of working with us in our normal business activities.

We do not share your personal information with others except under these conditions, and we do not disclose or sell your personal information for use in mailing lists or databases.

Future Variations
From time to time, we may use your information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request, we'll tell you what information we have recorded about you. If any of this information is incorrect, or you want us to remove all information about you, please send us e-mail at the above address.

More Information
If you feel that this site is not following its stated information policy, please contact us at the above addresses or phone number.

If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner's Web site.

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